Your satisfaction is our priority. Don't hesitate to get in touch with our Customer Care Team by email: CustomerS@leathersilkmore.com

 

Refund/Exchange Policy:

 We hope you love your LeatherSilkMore purchase, but if you are not satisfied, you may return/exchange eligible item(s) within 30 days from the date of purchase. Merchandise must be in its original product packaging with a packing slip or accompanied by an order confirmation. You are responsible for paying the return shipping costs. All refunds/exchanges are issued within 2-7 business days of receipt.

To return merchandise, ship the item(s) in original product packaging with packing slip or order confirmation to: 

 

LeatherSilkMore Returns Department: 

Leather and Silk Products:

 

      Jasco Jewelry  Products:

             Quint Essence Jewelry:

Returns Department
One Linden Place
Suite 400
Great Neck, NY 11021

Non-Returnable Items:

• Items damaged through normal wear and tear
• Final sale items
• Monogrammed/personalized items
• Gift cards

 

Defect Policy:

All LeatherSilkMore products carry a one-year warranty against defects in materials or craftsmanship.
If you believe a LeatherSilkMore product is defective, don't hesitate to get in touch with CustomerS@leathersilkmore.com

Returns:

We offer a 30-day return policy on most products. If you are not satisfied with your selection, please get in touch with our Customer Care Team within 30 days of purchase for a return authorization. You are responsible for paying the return shipping charges if the product is not defective. All refunds are issued within 2-7  business days of receipt.

 

Canadians Customers:

 In the event of a tax refund due, the customer authorizes Revenue Canada to forward to LeatherSilkMore's agent any approved refund of duties and taxes. LeatherSilkMore will be solely responsible for refunding the customer's duties and taxes. For any refunds/exchanges, you are responsible for the return shipping charges. All refunds are issued within 7 — 10 business days of receipt.